by: Dan Richmond
There are two technologies that are making a revolution in intra-organizational communications: They are telephone conferencing and web conferencing. Using either web or telephone conferencing, companies and non-profit organizations are now able to hold many more meetings than ever before. The newest web conferencing systems incorporate both online and telephone conferencing and this will surely speed up the growth of virtual conferencing.
Most online conferencing systems allow participants to see one another using web cams and monitors, and to speak and hear one another via Voice over Internet Protocol (VOiP) using a headset or a microphone and speakers.
But what happens if one of the would-be participants does not have the right kind of headset or microphone? And what happens if one of the would-be participants does not have a high speed Internet connection or is away from his/her computer? In previous conferencing set-ups, the person who didn’t have the right equipment might miss the audio or even the whole conference entirely.
This particular problem has now been overcome by integrating telephone conferencing along with web conferencing. For example, if participants do not have the right kind of headset or microphone, in addition to everyone being able to watch the conference online, a teleconference can be used that will allow all participants to hear and talk to each other via standard telephone connections. With some systems, the call-in number and security code for the conference call are even posted within the video/web conference meeting room.
Similarly, when a company holds a combined telephone and web conference, an employee or staff member can take part in the audio portion using the telephone conference connection even if they are away from their computer or away from a broadband Internet connection.
The combined service will make it easier for companies that are already accustomed to telephone conference calling but have not yet made the jump to online web conferencing.
Online web conferencing adds many more features to a normal telephone conference call such as Powerpoint presentations, instant polling and surveys, application sharing and real time notepads for online brainstorming, but some organizations may be holding back from going to web conferencing due to the possibility of leaving behind some of their participants. The new combined teleconferencing and web conferencing systems solve this particular problem and will probably help to accelerate the already rapid growth of web conferencing around the world.
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